Medic-Call, for Care Homes satisfies the needs of Care Home management, staff, and residents and provides advanced features to support your workings with Local Authorities. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both Care Home staff and residents.
The phone remains the primary method of communication for Care Home staff, its residents and residents’ families. With the need for communication 24/7, a modern telephone system must accommodate the needs and work patterns of a busy Care Home.
Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.
Desk phones, smartphones, softphones, Wireless phones
DECT or WiFi for staff mobility
SIP/IP or analogue phones for residents
Central Reception/Operator position for one or many Care Homes
Emergency call facility for multiple members of staff, wherever they might be
Uses desk phones or integration with 3rd party tannoy/paging systems
Call reporting, Call recording, Live wallboard/dashboard
Browser based system admin tool
Single or multi-level auto attendant
Allows calls to ring direct or overflow to voicemail
Simple announcement, Position in queue, Callback
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/overflow
Multi-site deployment or hunt groups
Automatically notifies on-call staff of messages
Still take calls when you’re away from the Care Home
Allow staff to work from any location
Brings diverse teams together
15 years telephony experience in the UK
A phone system physically residing in your Care Home
A phone system remotely located in the cloud
A single on premise phone system. Works across all Care Homes, each Care Home can operate independently
A single phone system, remotely located in the cloud. Works across all Care Homes, each Care Home can operate independently
CAPEX or OPEX or a blend of both to meet budgetary requirements