Providing leading edge communications solutions
at the heart of Care Homes

Care Home Management - Reporting, Recording and Live Wallboards

Reporting and Call Recording provide an important strength to the Care Home management in its dealings with patients, families of patients, local authorities and CQC etc. Medic-Call provides a simple search interface and easy playback of recordings to protect staff from abusive or difficult callers and ensure resident ‘care’ information is given or understood appropriately.

Reports, including queued call statistics, time taken to answer calls, call duration, review of busy periods and much more, can be scheduled, automatically compiled and sent to selected staff via email. This eliminates the need to constantly look and search for reports.