Providing leading edge communications solutions
at the heart of Care Homes

Call Forwarding

For staff who are away from the care home, or who work at different locations, being able to forward calls to a mobile device is essential. With Medic-Call, callers are not aware where the call is forwarded to, they simply reach the person they are calling. Additionally, those with desk phones may prefer to hotdesk to another phone or device, allowing them to retain all their user settings, such as voicemail, call history, status/ Busy Lamp Field (BLF) etc., rather than simple call forwarding.

With both simple call forwarding or actual phone hotdesking, calls received can be both reported on and recorded as usual.