Medic-Call for Hospices ensures the Hospice can function as a place of palliative care whilst allowing families, community services and staff to communicate effectively.
A primary back office function of a Hospice is the ability to generate charitable funding in order to retain its service. Medic-Call’s business analytics and call routing ensures fund raising staff can operate at optimum efficiency.
Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.
Solutions in the cloud or in your Hospice, for single & multiple locations.
Completely integrated with your main system
Historical reporting, integrated call recording & real-time wallboards
Flexible licencing & Hot Desking for ad-hoc workforce
Simple announcement, Position in queue, Callback
###Single or multi-level auto attendant
Multi-site deployment or hunt groups
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/overflow
Emergency call facility for multiple members of staff, wherever they might be
Uses desk phones or integration with 3rd party tannoy/paging systems
Desk phones, smartphones, softphones, Wireless phones
Medic-Call works with Outlook and Skype for Business to improve communications
DECT or WiFi for staff mobility
Integrates alarms from alarm panels, emergency pull cords, Lone Workers and more
Browser based system admin tool
Allows calls to ring direct or overflow to voicemail
Still take calls when you’re away from the Hospice
Allow staff to work from any location
Brings diverse teams together
Over 15 years telephony experience in the UK