Medic-Call, for veterinary surgeries, delivers a family of communications solutions that are tailored specifically for pet and animal healthcare services. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both the Surgery team and the increasing service demands of customers.
The phone remains the primary method of communication for a surgery and its patients. With the need for extended opening hours, phone triage and some surgeries amalgamating, the phone system can be a burden or a blessing.
Medic-Call delivers a range of voice solutions that either enhance or, if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.
Desk phones, smartphones, softphones, Wireless phones
Still take calls when you can’t physically answer them
DECT or WiFi for staff mobility
Click to dial and show client records
Single or multi-level auto attendant
Call reporting, call recording, live wallboard/dashboard
Browser based system admin tool
Simple announcement, position in queue, callback
Service availability notifications
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow
Shared services across multiple surgeries
Simple emergency activation for DR
Still take calls when you’re away from the surgery
Allow staff to work from any location
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Brings diverse teams together
15 years telephony experience in the UK
A phone system physically residing in your surgery
A phone system remotely located in the cloud
A single on premise phone system. Works across all surgeries, each surgery can operate independently
A single phone system, remotely located in the cloud. Works across all surgeries, each surgery can operate independently
CAPEX or OPEX or a blend of both to meet budgetary requirements