WhatsApp is the preferred Application used by generations making it an obvious conversation tool for a Surgery. Gains instant responses from Patients, allowing the attachment of secure information at no message charge. Bulk send notifications e.g. Winter Flu Jab or patient reminders, with more information available than just text. Access by staff is via a shared PC interface, with everyone able to see conversations and conversation history. Should staff not be available, then conversations can be quickly re-assigned to other team members. App based conversations save time compared to phone calls and allow staff to hold multiple conversations at the same time, whilst they await replies to messages responses. WhatsApp can be integrated with our full Multi-Media offering.