This time efficient service allows patients to select their desired destination, enabling self-service, while freeing up your busy staff from handling repetitive tasks. e.g. “Select 1 to Cancel Your Appointment”, to help you reduce your Did Not Attend (DNA) figures.
The Medic-Call Attendant can be time of day controlled for each separate service using it, e.g. the Prescription Line does not route calls to certain users, after 4pm Monday to Friday.